Effective Date: 23 December 2025
Introduction
This Privacy Policy (“Policy“) describes how G3 MEDIA WORKS PRIVATE LIMITED (referred to as “the Company“, “we“, “us“, “our“, or “G3 Media Works“) collects, uses, discloses, and otherwise processes your personal information when you visit our website, use our services, contact us, or interact with us in any way.
We are committed to protecting your privacy and ensuring you have a positive experience on our website and while working with us. This Policy applies to all information we collect through our website (www.g3mediaworks.in), services, communications, and any other interactions with us.
By accessing our website, using our services, or providing us with your information, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our services.
1. DEFINITIONS
For the purposes of this Privacy Policy:
Account means a unique user account or profile that may be created for you to access our Service or specific parts of our Service on our website.
Company refers to G3 MEDIA WORKS PRIVATE LIMITED, a company registered in India with the registered office located at:
No. 3, 3rd Floor, City Centre Plaza, Mount Road, Chennai – 600 002, India
Email: contact@g3mediaworks.in
Phone: +91 7550090010
Cookies are small text files that are placed on your Device when you visit our website. Cookies contain information about your browsing history, preferences, and interactions on the website.
Country refers to India.
Device means any device that can access the Service, including but not limited to a computer, laptop, mobile smartphone, tablet, or any other internet-connected device.
Personal Data means any information that relates to an identified or readily identifiable individual. This includes but is not limited to name, email address, phone number, IP address, and any other information that can directly or indirectly identify you.
Processing means any operation performed on Personal Data, including collection, recording, organization, storage, use, disclosure, transfer, or deletion.
Service means the website, online services, products, and video production services offered by G3 Media Works, including but not limited to ad films, documentaries, corporate videos, product videos, animation services, and related content.
Service Provider means any individual or legal entity that processes Personal Data on behalf of the Company. This includes third-party vendors, contractors, and service providers employed or engaged by the Company to provide or facilitate the Service, perform services on our behalf, or assist us in analyzing how the Service is used.
Third-Party Social Media Service means any website, social network, or online platform (such as Facebook, Instagram, LinkedIn, Twitter, WhatsApp, etc.) through which a user can log in, create an account, or access the Service.
Usage Data means information collected automatically when you use the Service, including but not limited to your IP address, Device type, browser type and version, operating system, pages visited, time and date of visits, duration spent on pages, and other diagnostic data.
Website refers to the webpages and online services of G3 Media Works, accessible from www.g3mediaworks.in and any subdomains or affiliated websites operated by the Company.
You or User refers to any individual or legal entity accessing or using the Service or website, including prospective clients, existing clients, partners, vendors, and visitors.
2. INFORMATION WE COLLECT
We collect information in several ways, including directly from you, automatically through your use of our website and services, and from third-party sources.
2.1 Information You Provide Directly
Contact Information:
Full name / Company name
Email address
Phone number
Physical address
Project details and requirements
Account Information (if applicable):
Username and password
Billing and payment information (processed securely through payment gateways)
Company information (for business clients)
Project history and preferences
Communication Data:
Messages, inquiries, and requests sent through contact forms, email, phone, WhatsApp, or other communication channels
Feedback, complaints, and suggestions
Responses and correspondence with our team
Meeting notes and communication records
Service Request Information:
Details about video production projects you request
Creative briefs, scripts, and project specifications
Timeline and budget information
References, portfolio samples, or inspiration materials
Content you provide for production (scripts, footage, music, graphics, etc.)
Newsletter and Marketing:
Email address for newsletter subscriptions
Preferences for marketing communications
2.2 Information Collected Automatically
Usage Data:
Internet Protocol (IP) address of your Device
Device type, manufacturer, and model
Operating system and browser type/version
Unique Device identifiers
Mobile network information
Pages visited on our website
Time and date of your visits
Duration spent on specific pages
Referral source (how you arrived at our website)
Clickstream data
Search queries
Features used
Device Information:
Device hardware and software specifications
Device settings and language preferences
Crash data and system logs
Battery status and signal strength (for mobile devices)
Location Data:
Approximate location based on IP address (if permitted by your Device settings)
City, state, and country information
Tracking Technologies:
We use cookies and similar tracking technologies to collect information about your browsing behavior and interactions with our website.
3. COOKIES AND TRACKING TECHNOLOGIES
3.1 What Are Cookies?
Cookies are small text files stored on your Device when you visit our website. Cookies help us remember your preferences, track your activity, and improve your experience on our website.
3.2 Types of Cookies We Use
Essential / Necessary Cookies:
These cookies are critical for the basic functioning of our website
They enable you to navigate our website, access secure areas, and use essential features
Without these cookies, some services you request cannot be provided
Examples: authentication cookies, security cookies, session cookies
These are always enabled and cannot be disabled
Performance and Analytics Cookies:
These cookies collect information about how you use our website
They help us understand website traffic patterns, popular pages, and user behavior
This information is used to improve website functionality and user experience
Examples: Google Analytics, tracking pixels
These are non-essential and can be disabled
Functionality Cookies:
These cookies remember your choices and preferences
They allow us to customize your experience based on your preferences
Examples: language preference, login credentials, saved settings
These are non-essential and can be disabled
Marketing and Advertising Cookies:
These cookies track your activity across websites to deliver targeted advertisements
They may be set by third-party advertising networks
They help us understand the effectiveness of our marketing campaigns
Examples: retargeting pixels, conversion tracking cookies
These are non-essential and can be disabled
Social Media Cookies:
These cookies are placed by social media platforms when you interact with social buttons on our website
Examples: Facebook, LinkedIn, Twitter cookies
These are non-essential and can be disabled
3.3 Flash Cookies and Local Storage
Certain features of our Service may use Flash Cookies (also called Local Shared Objects) or browser local storage to collect and store information about your preferences and activity. Unlike browser cookies, Flash Cookies are managed through your Flash Player settings, not your browser settings.
3.4 Web Beacons
Our website and emails may contain small electronic files called web beacons (also known as clear GIFs, pixel tags, single-pixel GIFs, or web bugs) that allow us to:
Count users who have visited specific pages
Track email open rates and engagement
Measure the effectiveness of marketing campaigns
Verify website analytics
3.5 Managing Cookies
You can control how cookies are used on your Device:
Browser Settings:
Most browsers allow you to refuse cookies or notify you when a cookie is being sent
You can visit www.aboutcookies.org for instructions on managing cookies in your browser
Note: Disabling cookies may affect the functionality of our website and your ability to use certain features
Flash Cookies:
You can manage Flash Cookies through your Adobe Flash Player settings
Visit Adobe’s Privacy Controls for more information
Opt-Out Options:
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on
You can manage advertising preferences through Your Online Choices (for EU residents) or Digital Advertising Alliance (for US residents)
4. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes:
4.1 Service Provision and Improvement
Providing Services: To deliver our video production, animation, and related services as requested by you
Project Management: To manage your projects, timelines, deliverables, and communications
Customer Support: To respond to your inquiries, resolve issues, and provide technical support
Service Improvement: To analyze how our website and services are used, identify trends, and improve functionality, content, and user experience
Quality Assurance: To monitor and maintain the quality of our services
4.2 Account and Registration Management
Account Creation: To create and manage your Account or user profile
Authentication: To verify your identity and prevent unauthorized access
Personalization: To customize your experience based on your preferences and history
Account Security: To monitor suspicious activity and prevent fraud
4.3 Communication
Service Updates: To send you important updates about our services, changes to policies, or technical notifications
Marketing Communications: To send you promotional materials, newsletters, special offers, and information about new services (if you have opted in or consented)
Project Communication: To communicate about your specific projects, requirements, and deliverables
Feedback: To request feedback, conduct surveys, and gather testimonials
4.4 Payment and Billing
Payment Processing: To process payments, invoices, and billing for our services
Financial Records: To maintain financial records and comply with accounting requirements
Dispute Resolution: To resolve payment disputes and refund requests
4.5 Legal and Compliance
Legal Obligations: To comply with applicable laws, regulations, court orders, and legal processes
Dispute Resolution: To enforce our terms of service, resolve disputes, and protect our legal rights
Fraud Prevention: To detect and prevent fraudulent activities and unauthorized access
Compliance Monitoring: To monitor compliance with our policies and procedures
4.6 Analytics and Performance
Data Analysis: To analyze usage patterns, understand user behavior, and measure the effectiveness of our website and services
Marketing Analysis: To measure the effectiveness of our marketing campaigns and promotional activities
Business Intelligence: To generate insights for business decision-making and strategic planning
4.7 Other Purposes
With Your Consent: To use your information for any other purpose with your prior explicit consent
Aggregated Data: To create aggregated, de-identified, or anonymized data that does not identify you for research, analytics, and business purposes
5. INFORMATION SHARING AND DISCLOSURE
We may share your Personal Data in the following circumstances:
5.1 Service Providers
We engage third-party service providers to perform functions on our behalf, including:
Web hosting and server management
Payment processing and billing
Email delivery and marketing services
Analytics and website optimization tools
Cloud storage and backup services
Customer support and ticketing systems
Video hosting and streaming platforms
Project management and collaboration tools
These Service Providers are contractually required to:
Use your information only for the purposes we specify
Maintain the confidentiality and security of your information
Comply with applicable data protection laws
Not disclose your information to unauthorized third parties
5.2 Business Partners
We may share information with our business partners, agencies, and affiliates to:
Offer joint services or promotions
Refer you to complementary services
Collaborate on projects
We require our partners to maintain confidentiality and comply with data protection laws.
5.3 Affiliates and Related Entities
We may share information with our parent company, subsidiaries, affiliates, or related entities that are under common control with us, provided they agree to honor this Privacy Policy.
5.4 Legal Requirements and Authorities
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
Comply with legal obligations, court orders, or government requests
Enforce our terms of service and other agreements
Protect our rights, privacy, safety, or property
Protect the rights, privacy, safety, or property of our clients, users, or the public
Detect, prevent, or address fraud, security, or technical issues
5.5 Business Transfers
If G3 Media Works is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
5.6 With Your Consent
We will share your information with third parties when you explicitly consent to such sharing, for purposes you have approved.
5.7 Aggregated and De-Identified Information
We may share aggregated, anonymized, or de-identified information that does not directly identify you with third parties for:
Research and analytics
Marketing and business development
Public reporting
Industry benchmarking
6. DATA RETENTION
6.1 Retention Periods
We retain your Personal Data only for as long as necessary to:
Provide the services you have requested
Fulfill the purposes described in this Privacy Policy
Comply with legal, regulatory, or contractual obligations
Resolve disputes and enforce our agreements
6.2 Specific Retention Periods
Account Information: Retained for the duration of your Account and for 2 years after Account termination (or as required by law)
Project Data: Retained for the duration of the project and for 7 years thereafter for accounting and legal compliance purposes
Usage Data: Generally retained for 6-12 months for analytics purposes
Marketing Communications: Retained until you opt out or withdraw consent
Customer Support Records: Retained for 3 years to assist with inquiries and disputes
Payment and Billing Records: Retained for 7 years to comply with tax and financial regulations
Newsletter Subscriber Information: Retained until you unsubscribe or request deletion
6.3 Deletion and Anonymization
When information is no longer needed:
We will securely delete it from our active systems
We will anonymize it so it cannot be linked to you
We may retain aggregated or anonymized versions for statistical purposes
Some information may be retained if required by law or for legitimate business purposes
6.4 Your Right to Request Deletion
Subject to legal obligations, you can request deletion of your Personal Data by contacting us through our contact page.
7. DATA SECURITY
7.1 Security Measures
We implement reasonable technical, organizational, and administrative safeguards to protect your Personal Data against:
Unauthorized access and use
Alteration, disclosure, or destruction
Loss or theft
Data breaches
Security measures we employ include:
Industry-standard encryption (SSL/TLS) for data in transit
Encryption at rest for sensitive data
Secure password storage and authentication mechanisms
Regular security audits and vulnerability assessments
Firewalls and intrusion detection systems
Access controls and role-based permissions
Employee training on data protection and privacy
Secure deletion procedures for data no longer needed
Regular backup and disaster recovery procedures
7.2 Payment Security
When you make payments through our website, we use secure payment gateways and do not store complete credit card information on our servers. Payment processing is handled by PCI-DSS compliant third-party payment processors.
7.3 Limitation of Security
While we employ industry-standard security measures, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. You use our website and services at your own risk. If you believe your information has been compromised, please contact us immediately through our contact page.
7.4 Breach Notification
In the event of a data breach involving your Personal Data, we will:
Notify you promptly in accordance with applicable laws
Provide information about the breach, the information affected, and the steps we are taking
Cooperate with law enforcement and regulatory authorities as required